This Privacy Policy ("Policy") describes how a45 ("a45," "we," "us," or "our"), the operator of the online gaming platform at a45.one ("Platform"), collects, uses, stores, shares, and protects the personal information of players and visitors ("you" or "User") in the Republic of the Philippines.
This Policy is written in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By accessing or using the a45 Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with the a45 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
1.1 Who We Are. a45 is an online gaming platform built specifically for Filipino players, offering live casino games, slots, fishing arcade games, bingo, and video poker — all denominated in Philippine Peso (₱) and accessible via a45.one. a45 is the data controller responsible for the personal information collected through the Platform.
1.2 Scope. This Policy applies to all personal data collected through the a45 Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and general browsing of the Platform. It applies to all players and visitors regardless of their location within the Philippines, including those accessing the Platform from Manila, Cebu, Davao, Quezon City, Makati, and other regions.
1.3 Your Consent. By registering an a45 account, making a deposit, or otherwise using the Platform, you freely, specifically, and informedly consent to the collection, use, and processing of your personal data as described in this Policy. You may withdraw your consent at any time by contacting us, subject to legal and contractual restrictions.
2.1 Identity & Contact Information. When you register an a45 account, we collect information including your full legal name, date of birth, nationality, residential address, email address, and mobile number. This information is required to verify your identity, confirm your eligibility to play (21 years of age or older), and comply with our Know Your Customer (KYC) obligations.
2.2 Government-Issued Identification. As part of the KYC process, a45 may collect copies of valid Philippine government-issued identification documents, such as a passport, SSS ID, UMID, PhilHealth ID, or driver's license, as well as proof of address documents such as utility bills or bank statements.
2.3 Financial Information. We collect information related to your deposits and withdrawals, including your preferred payment method (e.g., GCash, PayMaya, BPI, BDO, Metrobank), transaction amounts in Philippine Peso (₱), transaction dates, and reference numbers. We do not store full bank account numbers or card numbers on our servers.
2.4 Gaming Activity Data. We collect records of your gameplay on the a45 Platform, including game sessions, wager amounts, game outcomes, bonus usage, and win/loss history. This data is used for account management, dispute resolution, and responsible gaming monitoring.
2.5 Technical & Device Data. We automatically collect certain technical information when you access the Platform, including your IP address, browser type and version, operating system, device identifiers, screen resolution, and referring URLs. This data helps us maintain Platform security and optimize the user experience.
2.6 Communications Data. When you contact a45 customer support, we retain records of your communications, including chat transcripts, email correspondence, and support ticket histories, for quality assurance and dispute resolution purposes.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality | KYC, age verification, account management |
| Contact Data | Email address, mobile number, address | Account communication, support |
| ID Documents | Passport, UMID, driver's license | KYC compliance, fraud prevention |
| Financial Data | GCash/PayMaya transactions, ₱ amounts | Payment processing, AML compliance |
| Gaming Data | Wagers, game history, bonus usage | Account records, responsible gaming |
| Technical Data | IP address, device type, browser | Security, fraud detection, analytics |
| Communications | Support chats, emails, tickets | Quality assurance, dispute resolution |
a45 collects personal data through the following means:
4.1 Account Management. To create, maintain, and administer your a45 account, verify your identity and age (21+), process your deposits and withdrawals in Philippine Peso, and provide you with access to the Platform's full range of games and features.
4.2 Legal & Regulatory Compliance. To comply with applicable Philippine laws and regulations, including the Data Privacy Act of 2012, anti-money laundering (AML) obligations, and any requirements imposed by relevant Philippine gaming authorities. This includes retaining transaction records and identity documents for the periods required by law.
4.3 Fraud Prevention & Security. To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security threats to the a45 Platform and its players.
4.4 Responsible Gaming. To monitor gameplay patterns and identify players who may be exhibiting signs of problem gambling, in order to provide appropriate responsible gaming interventions such as deposit limits, cooling-off periods, or self-exclusion. See our Responsible Gaming page for more details.
4.5 Customer Support. To respond to your inquiries, resolve disputes, and provide technical assistance related to your a45 account or gameplay experience.
4.6 Platform Improvement. To analyze usage patterns, diagnose technical issues, and improve the performance, security, and user experience of the a45 Platform.
4.7 Marketing Communications. With your consent, to send you promotional offers, bonus notifications, and updates about new games or features on a45. You may opt out of marketing communications at any time by contacting support or using the unsubscribe mechanism in any marketing email.
Under the Data Privacy Act of 2012 (RA 10173), a45 processes your personal data on the following legal bases:
6.1 Service Providers. a45 shares personal data with trusted third-party service providers who assist in operating the Platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software suppliers, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process your data only on a45's instructions and in accordance with applicable Philippine data protection law.
6.2 Regulatory Authorities. a45 may disclose personal data to Philippine government agencies, law enforcement authorities, or gaming regulators where required by law, court order, or regulatory directive. a45 will notify affected players of such disclosures where legally permitted to do so.
6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of a45's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. a45 will notify affected players of any such transfer in advance.
6.4 No Sale of Personal Data. a45 does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own marketing or commercial purposes without your explicit prior consent.
7.1 What Are Cookies. Cookies are small text files placed on your device when you visit the a45 Platform. They help us recognize your browser, remember your preferences, maintain your session, and collect analytics data about how the Platform is used.
7.2 Types of Cookies We Use.
7.3 Managing Cookies. You can control and manage cookies through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the a45 Platform, including your account and gameplay functions. Refer to your browser's help documentation for instructions on managing cookie preferences.
8.1 a45 retains your personal data for as long as your account remains active and for such additional periods as are required by applicable Philippine law or regulation. Specifically:
8.2 Upon expiry of the applicable retention period, a45 will securely delete or anonymize your personal data in accordance with its data disposal procedures, unless further retention is required by a specific legal obligation.
9.1 a45 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
9.2 While a45 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in serious harm to you, a45 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by a45:
To exercise any of the above rights, please contact a45's Data Protection Officer at [email protected]. a45 will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
11.1 The a45 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. a45 does not knowingly collect personal data from individuals under the age of 21.
11.2 If a45 discovers that personal data has been collected from a person under 21 years of age, it will immediately close the relevant account, refund any deposits in accordance with applicable regulations, and securely delete all associated personal data.
11.3 If you are a parent or guardian and believe that a minor has registered an a45 account, please contact us immediately at [email protected] so that we can take prompt corrective action.
12.1 a45 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The revised Policy will be posted on the Platform with an updated effective date.
12.2 Where changes are material, a45 will provide reasonable advance notice to registered players via email or a prominent notice on the Platform. Your continued use of the a45 Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
12.3 We encourage you to review this Policy periodically to stay informed about how a45 is protecting your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way a45 handles your personal data, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights under RA 10173 have been violated. The NPC can be reached through its official government channels.
Your Data, Protected
Privacy at a45 is not an afterthought — it is built into every layer of the Platform. Here is what that means in practice for every Filipino player on a45.
Every piece of data you send to a45 — from your login credentials to your GCash transaction details — is protected by bank-grade 256-bit SSL/TLS encryption in transit and at rest.
a45 processes all player data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and operates under the oversight of the National Privacy Commission (NPC).
a45 never sells, rents, or trades your personal information to third-party advertisers or data brokers. Your data is used solely to operate your a45 account and keep the Platform secure.
Filipino players on a45 have the right to access, correct, delete, and port their personal data at any time. Submit a request to our Data Protection Officer and we will respond within 15 business days.
Identity documents submitted for KYC verification are encrypted, stored securely, and accessed only by authorized a45 compliance staff on a strict need-to-know basis. Documents are never shared without legal basis.
Promotional emails and bonus notifications from a45 are always opt-in. You can withdraw your marketing consent at any time by contacting support — no questions asked, no delays.
Play With Confidence
Now that you know exactly how a45 protects your personal data, you can play with full confidence. Fair games, fast ₱ payouts, and a platform that respects your privacy — that is the a45 promise. Players must be 21 years or older.